Legal

Acceptable Use Policy

This Acceptable Use Policy sets out what you can and cannot do when using our website and services. It exists to keep everyone safe and our systems reliable.

Last updated: June 19, 2026

1. Prohibited activities

When using our website or services, you must not:

  • break any applicable law, regulation, or third-party right;
  • upload or transmit malicious code, malware, or anything harmful;
  • attempt to gain unauthorised access to our systems, networks, or data;
  • scrape, harvest, or collect data from the site without permission;
  • impersonate any person or misrepresent your affiliation with anyone;
  • use the services to send spam or unsolicited communications;
  • interfere with or disrupt the integrity or performance of our systems.

2. Content standards

Any content you provide to us must be lawful, accurate, and yours to share. It must not be defamatory, obscene, infringing, discriminatory, or otherwise objectionable. We may remove or refuse to work with content that breaches these standards.

3. Enforcement

We may investigate suspected breaches and take any action we consider appropriate, including suspending or terminating access, removing content, and cooperating with law enforcement. Breaching this policy may also breach our Terms of Service.

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This document was last updated on June 19, 2026. If you have any questions about it, please contact Smart Web Labs at contact@smartweblabs.com.

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“Our enquiry quality transformed almost overnight. Genuinely a different league.”
EWEleanor WhitfieldMD · Northbridge Capital
“The AI automation quietly runs a third of our operations. Paid for itself in a quarter.”
MRMarcus ReyesCOO · Atlas Health
“Finally an agency in Guwahati delivering work that looks global. Online orders doubled.”
ABAnirban BoraFounder · Brahmaputra Retail
“Every detail felt intentional and premium. It instantly elevated how clients see us.”
JHJames HollowayVP Marketing · Meridian
“We went from chasing leads to choosing clients. The pipeline is a real advantage.”
PNPriya NairCEO · Brightwave
“They think like growth strategists and execute like a top-tier product team.”
STSophie TanakaFounder · Veloce Studio
“Fast, flawless, and genuinely premium. Exactly the standard the Dubai market expects.”
OAOmar Al-FarsiDirector · Lumen Group
“Our booking rate jumped 92% after the CRM build. The follow-up never sleeps now.”
RARachel AdamsOps Lead · Vertex Clinics
“Site speed went sub-second and rankings followed. Calls are up across the board.”
DODaniel OkoyeOwner · Quanta Build
“Responsive, senior, and in our time zone. It never felt like working with a distant agency.”
ASAditi SharmaCMO · Northeast Foods
“The whole funnel was rebuilt around conversions. Revenue is up 64% on the same traffic.”
LCLiam CarterFounder · Veloce
“They told us to do less, not more — and were right. That honesty earned a long-term partner.”
GBGrace BennettMD · Harborline
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